Recruit

Q：Please tell us about your daily work.

I work as a customer service representative for the Wi-Fi division. We support customers mostly by email or phone, in English. In order to keep a high customer satisfaction, it is important to quickly resolve any complaint or question.

Q：What do you find rewarding in your work?

We receive inquiries from foreign customers who want to use our services to enjoy more their trip to Japan. I am always glad when we receive comments such as "I will recommend you to my friends who want to visit Japan" or "I will use your services again".

Q：What message do you have for future employees?

If it is your first job, you can easily ask questions about things you do not know. For those who already have work experience, I think you will also get new insights. Let's continue to give the best customer service possible!

Q：Please tell us about your daily work.

We promote RV rental services in the US, Canada, New Zealand and Australia to Japanese customers. By 2020 we aim to have 500 customers annually. To achieve that goal, we try to raise brand awareness and improve the website daily.

Q：What do you find rewarding in your work?

When we started, we rented only 10 vehicles in the first year of business. The camper's awareness in Japan was very low. Nowadays, "glamping" and "car share" are becoming popular. Even if you don't own an RV, you should be able to rent one when you need it. We now handle camper rentals in five countries, including Japan, and have more than 300 customers a year. This is really rewarding for all the persons involved.

Q：What message do you have for future employees?

I still remember vividly what my boss told me when I started to work a few decades ago: "In any company, no matter where you are assigned, you should do your best for the first three months. By doing this, your attitude will change, it will be the new normal for you. Whether you have been able or not to endure these three months, this will be a big difference even 5 or 10 years later." I do believe this is true. So during those first three months: do your best and hang in there! The rewards will come.

Q：Please tell us about your daily work.

In the media division, we provide travel information to foreign tourist visiting Japan. With our articles, we try to introduce popular destinations and restaurants, but we also think about how many people we can reach. If you are interested in travel or Japanese culture, I think you can easily link hobbies and work.

Q：What do you find rewarding in your work?

When planning to travel oversea, I think that many people use web search engines. And if you look for Japan, you can see that the articles that you published are helpful to many people. I am glad when some friends tell me they read my article and found it useful, it increases even more my motivation.

Q：What message do you have for future employees?

When I was looking for a job, my first thought was: "well, you don't know unless you actually try it...". But actually, there are many things you can do in this line of work to make tourists visiting Japan happier. I am glad to have found a place where you can work on things you are interested in or good at.

Q：Please tell us about your daily work.

The Media division provides travel information to foreign visitors to Japan. To deliver up-to-date articles that match their needs, we investigate the latest trend, visit interesting places and conduct interviews.

Q：What do you find rewarding in your work?

Based on my travel experience and life oversea, I try to write articles from the perspective of travelers. I'm glad when I get feedback such as "I read your article and visited the place you mentionned" or "thank you, this is the kind of information I was looking for!".

Q：What message do you have for future employees?

Regardless of your background and skills, you will be encouraged to challenge yourself and expand your potential. I actually started with zero experience, so join us and find what you like and are good at!